Legal agreement governing your use of dewi99 services. Please read carefully before creating an account or placing bets.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By accessing the dewi99 website, registering an account, making a deposit, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and dewi99.
If you do not agree with any provision of these Terms, you must immediately cease using our Services and close your account. Continued use of the website or Services following any modification to these Terms constitutes acceptance of such modifications.
We reserve the right to amend, modify, or update these Terms and Conditions at any time without prior notice. The "Last Updated" date at the top of this document indicates when the most recent changes were made. It is your responsibility to review these Terms periodically. Material changes will be communicated via email to your registered address or through a notification on the website.
You must be at least 21 years of age to register an account and use dewi99 Services. Online gambling is restricted to adults only. By registering, you represent and warrant that you meet this age requirement. dewi99 reserves the right to request proof of age at any time, and accounts found to belong to underage individuals will be immediately suspended and all funds forfeited.
Our Services are intended for residents of Indonesia who access the platform voluntarily. You represent and warrant that your use of dewi99 Services complies with all applicable laws and regulations in your jurisdiction. It is your sole responsibility to ensure that your use of online gambling services is legal in your location.
To register an account on dewi99, you must provide accurate, current, and complete information including:
You agree to maintain and promptly update your account information to keep it accurate and complete. Providing false or misleading information is grounds for immediate account termination.
Each User is permitted to register and maintain only one account on dewi99. Multiple accounts registered by the same individual, household, IP address, or device are strictly prohibited. If we detect duplicate accounts, we reserve the right to suspend or close all associated accounts and forfeit any balances or winnings.
dewi99 operates a strict Know Your Customer (KYC) policy to prevent fraud, money laundering, and underage gambling. Before processing your first withdrawal, we require verification of your identity through submission of:
Failure to provide requested verification documents within 30 days may result in account suspension and forfeiture of funds.
dewi99 accepts deposits via bank transfer through major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as e-wallets including OVO, DANA, GoPay, and ShopeePay. Minimum deposit amounts vary by payment method and are displayed at the time of transaction.
All deposits are subject to verification and may be declined if we suspect fraudulent activity. Deposits made from third-party accounts (accounts not in your name) will be rejected and returned. You are responsible for any fees charged by your bank or payment provider.
Withdrawal requests are processed after successful account verification. Minimum and maximum withdrawal amounts apply depending on your account status and payment method. Standard processing times range from 15 minutes to 24 hours for bank transfers, though actual receipt may depend on your bank's processing schedule.
Withdrawals must be made to a bank account or e-wallet registered in your name matching your verified dewi99 account details. Third-party withdrawals are prohibited as an anti-money laundering measure.
To comply with anti-money laundering regulations, all deposits must be wagered at least one time (1x rollover requirement) before withdrawal is permitted. Deposits used solely for the purpose of transferring funds without genuine gaming activity may result in account suspension and investigation.
All transactions on dewi99 are conducted in Indonesian Rupiah (IDR). If you deposit using a different currency, it will be converted at prevailing exchange rates, and conversion fees may apply.
dewi99 may offer bonuses, promotions, and special offers to Users from time to time. All bonuses are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, time restrictions, and withdrawal conditions. These terms are provided at the time of bonus activation and form part of this agreement.
Unless otherwise stated, bonuses carry wagering requirements that must be fulfilled before winnings can be withdrawn. Standard wagering requirements range from 20x to 40x the bonus amount, depending on the promotion. Different games contribute different percentages toward wagering requirements: slots typically contribute 100%, live casino games may contribute 10-50%, and sports bets may have minimum odds requirements.
Bonus abuse includes but is not limited to: creating multiple accounts to claim the same promotion multiple times, using betting strategies designed to guarantee profit (hedging, arbitrage), or colluding with other players. Users found engaging in bonus abuse will have all bonuses and associated winnings voided, and accounts may be permanently closed.
You may cancel an active bonus at any time through your account settings. Upon cancellation, the bonus balance and any winnings derived from that bonus will be forfeited, and only your original deposited funds will remain.
All bets are subject to acceptance by dewi99. We reserve the right to refuse, limit, or cancel any bet at our discretion, particularly if we suspect fraudulent activity, technical error, or violation of these Terms. Once a bet is confirmed in your betting history, it cannot be changed or cancelled except in cases of obvious technical error.
For sports betting markets, official results are determined by the relevant sports governing body. Settlement of bets follows industry-standard rules including: matches must be completed within a reasonable time frame (typically 48-72 hours of scheduled start); postponed or abandoned matches are typically voided unless otherwise stated; live betting odds and markets may be suspended at any time.
All casino games on dewi99 use certified Random Number Generators (RNG) or live dealer operations to ensure fair and random outcomes. Game rules, paytables, and return-to-player (RTP) percentages are available within each game. Malfunction voids all pays and plays.
dewi99 employs sophisticated fraud detection systems. Irregular play patterns including but not limited to: betting on all outcomes of an event to guarantee profit, exploiting software errors or bugs, or any other strategy designed to abuse the platform may result in bet voidance, winnings confiscation, and account closure.
dewi99 is committed to promoting responsible gaming practices. We provide tools to help you maintain control over your gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools can be activated through your account settings or by contacting customer support.
If you believe your gambling is becoming problematic, we strongly encourage you to seek help. Visit our Responsible Gaming page for resources, support organizations, and professional counseling referrals.
Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing online gambling sites. dewi99 takes underage gambling extremely seriously and employs age verification measures to prevent access by individuals under 21 years of age.
You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party. All activity conducted through your account is your responsibility, whether authorized by you or not.
You agree to notify dewi99 immediately if you become aware of any unauthorized use of your account or any security breach. We will not be liable for any loss resulting from unauthorized use of your account if you have failed to maintain adequate security of your credentials.
You must not use any automated software, bots, or third-party tools to access or interact with dewi99 Services. Doing so constitutes a material breach of these Terms and will result in immediate account termination.
You agree not to engage in any of the following prohibited activities:
Violation of any prohibited activity may result in immediate account closure, forfeiture of funds, and potential legal action.
dewi99 provides Services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the availability, functionality, or accuracy of the website or Services. To the maximum extent permitted by law, dewi99 disclaims all liability for:
In no event shall dewi99's total liability to you exceed the amount deposited in your account during the six months preceding the claim.
These Terms and Conditions shall be governed by and construed in accordance with international gaming industry standards and applicable jurisdiction laws. Any disputes arising from or related to your use of dewi99 Services shall first be subject to our internal complaints procedure.
If you have a complaint, you must contact our customer support team at [email protected] within 7 days of the event giving rise to the complaint. We will investigate and respond within 14 business days. If the dispute cannot be resolved through our complaints procedure, you may pursue alternative dispute resolution or legal remedies available in your jurisdiction.
dewi99 reserves the right to suspend or permanently close your account at any time if we believe you have breached these Terms, engaged in fraudulent activity, or if required by law or regulatory directive. Upon closure, any outstanding bets will be settled according to their outcome, and your verified balance will be returned to you after deducting any amounts owed to dewi99.
You may close your account at any time by contacting customer support. Responsible gaming self-exclusion closures are permanent and cannot be reversed. Standard account closures may be subject to a cooling-off period before funds can be withdrawn.
All content on the dewi99 website including but not limited to text, graphics, logos, images, software, and trademarks are the intellectual property of dewi99 or our licensors and are protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Your use of dewi99 Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By accepting these Terms, you also consent to our data practices as described in the Privacy Policy. For complete details, please review our Privacy Policy.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact our customer support team:
By registering an account and using dewi99 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You further acknowledge that online gambling involves financial risk and that you are participating voluntarily at your own risk. dewi99 operates as an international gaming platform, and it is your responsibility to ensure that your use of our Services complies with all applicable laws in your jurisdiction. If you are unsure about the legality of online gambling in your location, you should seek independent legal advice before proceeding.
Quick reference guide to essential dewi99 policies
You must be 21 years or older to register and use dewi99. Age verification is mandatory and strictly enforced during KYC process.
Each person is permitted only one account. Duplicate accounts will be closed and balances forfeited. Multiple accounts from the same household or device are prohibited.
Identity verification required before first withdrawal. Submit government ID, proof of address, and payment method verification within 30 days to maintain account access.
All deposits must be wagered at least 1x before withdrawal. Anti-money laundering policy requires genuine gaming activity, not just fund transfers.
Bonuses carry wagering requirements (typically 20x-40x). Different games contribute different percentages. Read specific bonus terms before accepting any promotion.
Self-exclusion, deposit limits, and session controls available in account settings. Contact support if gambling becomes problematic. Resources available on our Responsible Gaming page.
Our support team is here to help clarify any aspect of these Terms and Conditions.
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